Frequently Asked Questions – NeuroBalance Chiropractic

At NeuroBalance, care starts by looking at how your nervous system, movement, and senses — like balance and vision — are working together, not just adjusting the spot that hurts. Many chiropractic offices focus mainly on spinal alignment and pain relief; we look at that too, but we also consider whether movement patterns, balance, or sensory input may be contributing to your symptoms, and we build your plan around what we find. Appointments in our Olympia office are unhurried, and we take time to explain what's happening and why, rather than moving you through a high-volume adjustment line.

It means we pay attention to how your brain and body communicate through movement, balance, and sensory input — and how that relates to symptoms like pain, tension, or dizziness — rather than only checking spinal alignment. In practice, this can include chiropractic adjustments, low-force techniques, balance and coordination work, and sensory-motor exercises, depending on what you're dealing with. This approach is meant to support movement, body awareness, and comfort. We'll always point you to the right provider if your concerns fall outside what chiropractic care addresses.

We see patients for recurring neck and back pain, headaches, dizziness and balance concerns, TMJ-related jaw pain, and general musculoskeletal or postural issues, along with car accident and work-related injuries. We also see people who aren't in pain but want to improve movement, balance, or body awareness. 

For some patients — especially when dizziness is related to neck movement, posture, or how the balance system is functioning. Chiropractic care combined with balance-focused exercises can be a helpful part of managing symptoms. Dizziness has many possible causes, so we start with a thorough history and exam to understand what's likely contributing to yours, and if we suspect something outside chiropractic care, such as a condition requiring additional medical treatment, we'll refer you to the right provider. This isn't a guaranteed fix for every cause of dizziness, but for the right patient it can be a meaningful part of a care plan.

Your first visit includes a detailed conversation about your health history and symptoms, a physical and movement-based exam, and, when appropriate, some initial care. We take time to explain what we find and what a reasonable plan looks like before moving forward, so you're not left guessing what's next. First appointments typically run longer than a routine adjustment-only visit because we don't rush this part.

No. A traditional hands-on adjustment is one option, but we also use low-force and instrument-assisted techniques, along with movement and sensory-based exercises, depending on what fits you and your comfort level. We'll always walk you through the options and adjust our approach for things like age, sensitivity, or personal preference.

Yes — we see patients across a wide age range, and techniques are adjusted for each person rather than using a one-size-fits-all approach. For children and older adults in particular, we typically use gentler, lower-force methods, and we'll always explain our reasoning and get your input during care.

Yes, we regularly work with patients recovering from neck, back, and other injuries after car accidents. In Washington, Personal Injury Protection (PIP) coverage on your auto policy often covers chiropractic care related to an accident, and our office can help you understand your coverage and, in many cases, bill your PIP insurance directly.

Yes, we work with Washington State Labor & Industries (L&I) claims for job-related injuries. If you've been hurt at work, bring your claim information (or let us know if you haven't filed one yet), and our team will help you understand how your visits are covered.

(Confirm current L&I provider status, any visit or authorization limits, and claim intake process with your office manager before publishing — L&I billing rules can change and should be stated accurately.)

It depends on what you're working on, but we'll give you a realistic timeframe after your first visit rather than an open-ended plan. Our goal is to help you understand your body and make progress you can maintain, not to create a reason for ongoing visits you don't need. Some patients choose occasional check-ins once their main goals are met, but that's always your decision.

No. Many patients come to us for pain, but others come because they want to improve movement, balance, or body awareness, or simply want to be checked out after an injury or accident. If you're not sure whether NeuroBalance is the right fit for what you're dealing with, reach out or book a visit and we can talk it through.